Language Detection by Knots

Dynamically identify the language of the ticket in Zendesk for multi-language support.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App-oplysninger

Arbejder sammen med
Support
samlede installationer
5+
Forfatter
Knots
Version
1.0.1
Pris (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Installering af apps direkte på din konto

1 anmeldelse
Emma Barber
9 months ago

The app is really helpful and plugging gaps in ZD's capabilities. For us it was ensuring translation and ticket language tagging on tickets from DMs, via an OAPPS integration. This was to ensure dynamic content translation worked in macros. The set up was a little fiddly but: a) the team were phenomenally hands-on, helpful, and clear when assisting on the coding of this b) once set up, it works a dream! We had a few blips but the team were really responsive on email and very available for calls to help smooth this over

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