Customer Stories
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The companies you know and love share their experience with Zendesk
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Luxury Retail
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Liberty London leans on Zendesk AI to automatically classify and route tickets
Read the storyIndustry
Corporate Services Education Energy & Utilities Financial Services Government Healthcare Internet & Mobile Manufacturing & Resources Media & Entertainment Non-Profits & Associations Retail, Wholesale & Distribution Technology Telecommunications Transportation Travel & Hospitality
Business Challenge
Agent-driven selling Boosting Productivity Customer Retention Customizing (API or Mobile) Emergency Response Employee Service Fast Deployment Getting Data & Visibility Partners + Zendesk Savings and ROI Scaling Support Security Self-Serve for Customers Support in any Channel
Region
Americas Asia Pacific EMEA LATAM
Product feature
Advanced AI AI AI agent Community forums Customer service software Help Center Messaging & live chat Professional Services Quality Assurance Reporting & Analytics Security Ticketing Voice Workforce Management
Company size
Large size (1000-5000+) Medium size (500-1000) Small size (1-500)
Retail, Wholesale & Distribution
Dunlop Sports elevates its game with omnichannel CX
Read customer storyRetail, Wholesale & Distribution
CPM and Zendesk deliver AI-driven CX excellence for New Balance
Read customer storyShowing 6 out of 363 stories
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