Linked Ticket

Create and link a ticket from an existing one

Preview image of app
Preview image of app

App Details

Works with
Support
Installs
3,000+
Author
Zendesk
Version
2.2.1
Price (USD)
Free

Apps install directly into your account

What people are saying

3.0

(1727)
14 reviews
Carly Adams
about 2 years ago

This is ok but if you are looking for more functionality then I suggest trying the Project Management App.

Aaron Peace
over 2 years ago

I have just installed this and found that once I create a child ticket I cannot create a second. Am I mising some configuration to allow me to create multple sub/child tickets?

Anonymous
almost 3 years ago

Would love for this to be built out further than what it already is, but it works as intended most of the time.

Anonymous
over 3 years ago

Good concept but poorly settings. Can't use it between brands.

Traci Lamm
over 3 years ago

I love the apps concept and it works well if you only need one linked ticket. But we need to be able to link multiple tickets and there doesn't seem to be a way to do that without using the Parent/child functions, which doesn't work for the use case we are using this for.

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