Messaging and Help Center Authentication

Automatically identify help center users in Zendesk messaging. Free For 30 Days!

Preview image of app
Preview image of app
Preview image of app

App Details

Works with
Support
Installs
5+
Author
Adelante
Version
1.2
Price (USD)
Multiple plans available

Apps install directly into your account

Plans and pricing

Free 30 Days Trial, No credit card

Never pay a thing

Try the app for 30 days with no credit card required.

Highlights:

  • Identify all users reaching out via your messaging widget in the help center.
  • Use authenticated email in conversational bot answers.
  • Route tickets based on your user data.
Enterprise Plan

$299.00 per month

All Free Trial features and:

  • Enterprise security review

  • Custom terms and redlines

  • Signed NDA\DPA.

  • Guaranteed 99% Uptime SLA

  • GDPR Compliance

  • Custom feature requests

  • Phone/video call priority support

Enterprise HIPAA

$499.00 per month

Everything in the Enterprise plan, plus HIPAA compliance

What people are saying

5.0

(2)
2 reviews
Tamir B
5 months ago

Works as intended and gets all of our users authenticated when they're messaging us. Highly recommended!

Anonymous
5 months ago

Works perfectly! Our chats can contain sensitive information so being able to verify who we are chatting is crucial. On tickets that were created with the conversation bot, the user's name used to display as "Web User..." unless we prompted them to enter their name. And even if they did enter their name, we had no way of verifying the accuracy. Due to that issue, the conversation bot used to be unusable for us. Now we can use it with confidence.

Displaying 2 of 2 ratings

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