Ticket PDF Download

This application allows the user to download tickets as PDF.

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
1000+
Author
Nusive
Version
2.0.35
Price (USD)
Multiple plans available

Apps install directly into your account

Plans and pricing

Ticket PDF Download Free

Never pay a thing

  • Download a single ticket as PDF from the Ticket Sidebar application.
  • Search and download or more tickets as a single PDF, or a ZIP file with multiple PDF files, using the left Nav Bar application. Search tickets by tags, creation date, status, priority, type, requester, submitter, or assignee.
Ticket PDF Download Plus

$1.00 per agent, per month

The plus plan enables the following features:

  • Include SIDE CONVERSATIONS.
  • Exclude private comments.
  • Add ticket subject as part of pdf file name.
  • Include requester contact information (email, phone, and custom fields).
  • Include ticket custom fields.
  • Include ticket tags.

What people are saying

4.0

(6)
6 reviews
Anonymous
about 2 months ago

The PDF exports well in English, but it cannot recognize Hebrew characters and typing from right to left. Is an update possible?

Admin
4 months ago

The PDF exports well in English, but it cannot recognize Korean characters. Is an update possible?"

Developer Photo
Response from developer
4 months ago

Hello! The timing is just fantastic. This morning we submitted an update to support Japanese characters (which will take a few days to be approved). We are working on adding additional characters support, and Korean is indeed on our roadmap. We'll adjust our priorities to work on this one next.

Anonymous
10 months ago

The app is great, covers all we can ask for a printing feature in Zendesk (since the native solution is so limited). Paid plan offers great filtering for what to include/exclude on the tickets, and the search menu is pretty easy to use in order to query for the specific tickets you need. A must have for us!

Ben Ashcroft
about 1 year ago

Although this app is imperative for our application of Zendesk, there are improvements that could be made (such as having 'organisation' listed as a field that can be printed). Unfortunately, I have had a response from support@nusive.com. We are a paid subscriber.

Hac Rd Admin
over 3 years ago

Great service team that are willing to work with you to meet your unique needs. We wanted the ticket numbers to show on the pdf downloads, as well be able to distinguish internal notes from public comments - in a week from contacting them, Nusive developers had made fixes to reflex our request!

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