Mailchimp Activity

Send email campaigns directly from your Zendesk using Mailchimp

Preview image of app
Preview image of app

Note: This app requires that customer lists be enabled in your Zendesk Support account.

Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign.

Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.

With the Mailchimp Activity app, you can:

  • View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received.
  • View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign.
  • Manage the ticket requester's Mailchimp mailing list subscriptions.

Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers.

How Mailchimp works:

More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

App details

Works with
Support
Installs
750+
Author
Zendesk
Version
2.1.5
Price (USD)
Free
Support
Contact Us

Apps install directly into your account

What people are saying

4.0

(585)
2 reviews
Anonymous
about 3 years ago

HI there, I have installed this but it doesn't appear in my Zendesk dashboard. How do I access it?

Anonymous
almost 6 years ago

after update, i cannot subscribe my customer (keep showing "no requester" )

Displaying 2 of 2 ratings

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