Assembled

Support operations for AI-powered copilot, automation, and workforce management

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
200+
Author
Assembled
Version
1.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

5.0

(12)
11 reviews
Anonymous
over 2 years ago

Simplest and fastest set up, configuration and implementation ever. Assembled is a highly recommended WFM tool and can be used/managed by employees without WFM experience as it's extremely straightforward and self explanatory. Accurate, sophisticated simple and to the point! The app in Zendesk is exactly what agents need to review their schedules with one click and without the need to open it in a browser!

Kasha Nesbitt
about 4 years ago

Assembled is extremely user friendly - very easy to navigate and makes changing a schedule an easy- breezy task. The extension for support agents to see their schedule within Zendesk has been a game changer and ensures everyone is up to date & nothing is missed! Assembled is super reliable and I would highly recommend! Really excited for what else is to come!

Anonymous
about 4 years ago

Assembled has provided us an easier and faster way to create and publish a schedule. Managers can easily assess whether coverage is needed when someone is out unexpectedly, and agents have a clear view of their daily schedule and who will be working with them. Assembled integrates with Google calendar, has a slack integration, and now an extension for agents to easily view their schedule within Zendesk! Exciting stuff, really strong tool :)

Diego Campos
about 4 years ago

Assembled is a joy to use: easy to understand yet powerful. The Assembled App for Zendesk has helped us to stay on track by making individual and team schedules directly visible within the ticket sidebar and top bar. We have everything: ticket work and shift planning in one place and there is no need to be going back and forward within several apps. It works very well, haven't found any bug or weird behaviour. Congrats team for this really great integration.

Andrew Starr
about 4 years ago

Assembled lets us keep our team aligned without any clunky spreadsheets or annoying workflows. Specifically, the Zendesk app lets us keep everything in one place that's super easy to access. Ultimately this makes everything easier for the team and has saved us tons of time when it comes to making sure we have the right coverage in the right places!

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