Advanced Macros by Pythia

Pythia has been great for our customer support agents. Thanks for the team for being so quick and proactive with our requests. Now our team response rate is getting better thanks to this app. Def., one of the must have apps for your customer support team.

This app has unlocked the potential of our non-support folks to more easily surface and utilize the right macros when they are helping the support team, and the rapid responses with emoji labels have really helped speed up our most common responses for the support team as well.

Pythia app has reduced our agents time per ticket, and works seamlessly!

Great app for using multilingual macros!

With the Pythia app, our team of agents was able to quickly resolve a huge backlog of tickets. The general level of macros usage grew up remarkably too. And we especially enjoyed the app's features for multilingual support. As result, Pythia allowed us to increase speed and quality of our support significantly.