Advanced Export

Export your tickets, users, organizations, and help center articles

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
500+
Author
OAPPS LLC
Version
2.2.0
Price (USD)
Multiple plans available

Apps install directly into your account

Plans and pricing

Free

Never pay a thing

  • Export tickets (with comments), users, and organizations
  • Up to 1,000 entities per export
  • 10MB storage capacity
Professional

$24.99 per month

All of the free features, plus

  • Up to 100,000 entities per export
  • Ticket archive export with offline viewer
  • Guide (Help Center) articles export
  • User export data enriched with identities
  • Email support
  • 1GB storage capacity

What people are saying

4.0

(7)
7 reviews
Anonymous
20 days ago

This is very handy for some of our use cases and saves us around 1 hour of operational time with every export compared to the same exports using default Zendesk tools like Zendesk Explore and similar ones.

Developer Photo
Response from developer
19 days ago

Thank you for your feedback! Happy to hear it’s saving your time.

Anonymous
5 months ago

Great app, provides a next level of Zendesk exporting data. Unfortunatly does not export all comments in XLSX format, only the fist and last comments.

Anonymous
over 1 year ago

Easy to use. We use it daily. Also, app developers helped us a lot to export the help center.

Permanently Deleted User
almost 2 years ago

Added the app to our instance of Zendesk, click new export, fill in all the fields and click export and nothing happens

Developer Photo
Response from developer
almost 2 years ago

Dear Jamie, thank you for taking the time and sharing your feedback! Our tech team has looked into the issue you’re describing and has identified the problem. It seems like such an issue can occur when export starts right away after the installation, but it can be easily resolved by reloading the page. Our tech team is now working on a permanent solution to ensure that this issue is completely resolved and doesn’t occur during the first export. We apologize for any inconvenience you might have faced and hope you could give the app the second try. For any questions or issues please don’t hesitate to reach our support team.

Neil Patel
almost 2 years ago

does not work installed it but the plug in thinks the mandatory fields (from/to) date filter werent populated

Developer Photo
Response from developer
almost 2 years ago

Thank you for your feedback! Please reach our support so that we could investigate and fix the issue on your instance. We've checked the issue you're describing on the other instances and doesn't seem to find any bugs. So, any details are highly appreciated.

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