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TypeGenie is awesome. It’s helped our team of agents a lot, and it makes them super efficient. The process to sign the contract has been super quick and so we could quickly address our interna needs. Thank you
TypeGenie has been an excellent help for our Patient Support team who saw the time they take to respond to a ticket decrease substantially. To quote them "it's really good and super fast" and "it even picks some phrases that I don't use, which gives me more time to think about other possible ways to respond". It integrates seamlessly with Zendesk, it's easy to install and does not impact the team's workflow. It's not yet another tool to be aware of while juggling 100 things at once, it makes things easier. We’ve also found that support is swift and helpful, and they send regular usage data so we know precisely how much time and effort was saved. Overall, our team is very happy.
TypeGenie has been an incredibly useful tool for my customer service team. It's made our agents faster and more effective in responding to customers. There's no doubt that it saves them time and makes their jobs easier, but what I love is that it makes our customer service more consistent. We're able to deliver more complete answers and do it more consistently than ever before thanks to the TypeGenie A.I. I would highly recommend this tool to every company!
Typegenie is a very powerful tool, the feedback from our agents has been great. Also, the process of installation and adaptation is excellent because of the attention and support the people at Typegenie are constantly giving!
This app is awesome and I would recommend it to anyone looking to incrase the performance of their support team.
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