Ada for Zendesk Chat

AI Agent for customer service - resolve more support inquiries with less effort

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App details

Works with
Chat
Author
Ada
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

What people are saying

5.0

(22)
21 reviews
Anonymous
5 months ago

I've had the pleasure of working with the Ada team for over 3 years, and I've consistently been impressed by their innovation and high-quality solutions. The AI Agent has elevated Ada's capabilities to a whole new level, both in conversational flow and reasoning, boosting automated resolution rates to levels we once thought unattainable. The admin UI is great and always improving, the Zendesk integration is seamless, and its various bot utilities and HTTP blocks provide the versatility to handle any challenge.

Anonymous
over 3 years ago

good

Anonymous
about 4 years ago

ADA has been a game changer for the way we now manage our customer interactions. It's been a very beneficial tool in handling inbound inquiries, and we still have a lot more to possibilities to explore to increase the bot's performance. Would highly recommend!

Anonymous
about 4 years ago

The interface and ability to program the bot was very intuitive. The possibilities for multiple options and integration are endless. We've only scratched the surface of all the ways ADA can assist our customers in a more user friendly interaction. The deflection rate of customers coming through ADA is as advertised.

Anonymous
over 4 years ago

Working with the ADA team to get our company set up was a complete joy. Their team worked hand in hand with my own to create a chatbot that was able to serve our customers at a high rate keeping our support agents from having to worry about the simple cases that can sometimes dominate their days. They also are willing to make themselves available to answer questions and problem solve. I could not be happier with them!

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