Kommunicate was our choice of chat bot after several months of study and comparison between multiple vendors. Not only is the chatbot easy to set up and deal with, but they offer extraordinary support throughout and their team is very responsive and ready to help. The bot was also really easy to integrate with Zendesk which was essential for us. Overall, certainly one of the best products in the chatbot category.
Hi Omar! Thanks for the great review! We're glad Kommunicate was your choice and that you found it easy to set up and use. Integration with Zendesk was key for you, and we're happy we could deliver. We appreciate your business and recognition as one of the best chatbot products.
By far, Kommunicate is the best Bot I between all the different brands I have tested. Their main strenghts are: a) An intuitive UI that facilitates a lot the configuration of Intentions b) An easy to setup/configure transactional connections c) Really attractive and personalized interaction options as Carrousel, Postcards, etc d) An extensive menu of integrations with a lot of apps e) With Zendesk it has the most effective integrations using the Agent Desktop as the chat tool for the agent and not an external connector f) Sends the complete history of the chat exchanged with the bot g) A complete and easy to customize chat widget h) But above of all, its customer support is amazing with extraordinary speed of response and resolution
Hi Pablo, thank you for your kind words. We're glad you're happy with Kommunicate and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. We are happy to inform you that you can now use Sunshine and WhatsApp API Cloud for your existing app. Thanks for being such a great advocate for our product/service. P.S. If you ever need help, please don't hesitate to reach out; we're always here. You can reach out to us at support@kommunicate.io
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