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8 min read

With eyes wide open, Generation Z looks to serve, share, and impact

As with every generation, Generation Z has unique qualities. But how is this new generation looking…

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7 min read

"Alexa, what is hygge?"

Can a home that's "smart" also be hygge? With our modern-day need for technologically advanced everything,…

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1 min read

When empathy backfires

Empathy is a great thing, but too much empathy or misdirected empathy is not. Bad empathy…

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7 min read

No boys allowed: why we still need women only spaces

Spaces designed for women only are popping up everywhere—from gyms to office spaces. But why? Why…

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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8 min read

How to show vulnerability at work

Few words are as scary as vulnerability, especially in the workplace. Vulnerability is the quality of…

Article
9 min read

Angry at work — how to get mad the right way

We've all been angry at work. Take a look at how to use that anger to enact positive change in the office. It's possible to be mad and stay professional.

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