CX Trends 2021

Tuesday, February 9th @ 9:00AM PDT

About

CX Trends 2021 is an event that brings together business leaders to help answer the big questions facing organizations today.

Join our host Sarah Reed, and our special guests, including CNN host and best-selling author Fareed Zakaria, for the latest customer experience updates you need to face ongoing change.

You’ll also learn how to maintain seamless experiences with a remote workforce, working towards a ‘new normal,’ and hear from brands that are thriving in the face of adversity.

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Speakers

Fareed Zakaria

Host on CNNWorldwide, columnist for The Washington Post, contributing editor for The Atlantic, and a bestselling author

Colin Slade

VP of Customer Success and Services at Cloudbeds

Yaqub Baiani

Sr Director of Digital Product Management and Design at 7-Eleven

Kyle Jenke

Director of Partnerships at WhatsApp

Sarah Reed

Sr Director of Content and Event Marketing at Zendesk