Help Center Translate

Great tool for when you have multiple help centers and several languages. It was a game changer in terms of saving time.

Intuitive and fast translation app. It saved us a lot of time. Great support!

Great tool and support is stellar! The custom glossary and prompting were dealbreakers in our evaluation and HC delivers. Not sure how we could have managed without it. Well worth the money

The Help Center Manager has been a game-changer for managing our Zendesk Help Center content. One of the standout features is its universal search and replace, which saves us valuable time when feature names or code references change. Instead of manually updating articles, we can make bulk edits effortlessly while ensuring that published content remains intact. Additionally, the plugin helps us manage links and images, keeping our Help Center fresh and up-to-date. The localization plugin is another huge benefit—we can translate our entire Help Center into four languages with just one click. The customization options, including glossary uploads and prompt adjustments, make the translations more accurate and tailored to our needs. Beyond its functionality, Help Center Manager is incredibly easy to use, and the support team is outstanding. Their quick response time and problem-solving approach have made a real difference. When we needed to import another Help Center into our own, we explored different options, but a simple inquiry led to a quick and unexpectedly easy solution using the tool itself. This level of proactive support and product knowledge sets them apart. Overall, this plugin has significantly streamlined our workflow, saved us countless hours, and helped us maintain high-quality content across multiple languages. We’re thrilled to have found such a powerful and reliable tool!

Swifteq Help Center manager app + Translate is a game-changer for managing Zendesk. The app is intuitive, making everything seamless, and the customer service team is always responsive and helpful. The translation is far better than other machine translation tools I have tried in the past. Highly recommended! Thanks for great work, especially Sorin.