Peak Season: that time of the year!
Peak Season: that time of the year!
Peak Season should and can be as easy and fun as playing a card game. With Zendesk.
The game is on: people are spending, money is coming in, your business is booming.You also get an enormous volume of customer support tickets, requests, phone calls, live chat messages, returns - all of them utterly urgent and important.
Time to look back at your last Black Friday, Cyber Monday, Christmas or holiday season. Reflect, learn from others, get ready for the next Peak Season.
Be the company your customers want you to be. Also during Peak Season.
Relaxed through the peak season? Fill out the form and we will show you how.
We're all in
At Zendesk, we don’t like to gamble on your customer experience. Our family of products are created so that your business can connect meaningfully with buyers at every step of their journey. If you need it, you can build it - Sunshine, anyone?
On-Demand Customer Webinar: Happy Socks
Join Kai Sugunnasil, Sales Team Lead at Happy Socks, an ecommerce company based in Stocholm, and Abhi Basu, Lead Product Marketing Manager of Zendesk Chat, to learn how live chat can bring the benefits of a physical retail experience to the web.
Fossil consolidated tools to support 14 brands with Zendesk
“We want to make as many channels available to our customers as possible. Zendesk gives us a system where the customer can engage with us in the way that they want to, and we then have the capability to serve them all the way through.” - Bernie GessnerVice President of Global Customer Care & Retail Operations