Startups CX benchmark
report 2020
How investing in customer experience
can help your startup grow
Think about support: why startups invest in CX now.
Check the highlights: key findings from our research.
Adopt CX: data shows startups who invest see better outcomes.
Prioritize omnichannel: are you thinking about omnichannel?
Take the path to success: practical steps for startups to get started.
Understand the data: context and methodology used.
Discover Zendesk for Startups: learn about the program.