Zendesk for service
Service that is up close and personal
Strong relationships start with strong interactions. Our customer service solution lets you personalise customer experiences, building loyalty and revenue.
Benefits
Create meaningful connections
Scale your service offering
Stay flexible through change
Customer stories
We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.
Wendi Mills
Senior Customer Service Manager
Having Zendesk as a stable force... meant we could identify any potential customer issues and quickly get those rectified.
Naomi Rankin
Global CX Manager
We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.
Wendi Mills
Senior Customer Service Manager
Having Zendesk as a stable force... meant we could identify any potential customer issues and quickly get those rectified.
Naomi Rankin
Global CX Manager
We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.
Wendi Mills
Senior Customer Service Manager
Features
Explore service capabilities
Protected by Zendesk
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Experience Zendesk like your agents will. Our customer service solution comes with everything you need to offer exceptional support.
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