Industry Focus
Real Estate
Whatsapp. Email. SMS. Messenger. Regardless of the channel, customers want to have a seamless conversation with your agency when they contact you.
Real Estate can be a demanding business, and customers expect you to have an up-to-date view of their enquiry, irrespective of whether they spoke to you, the receptionist or one of your colleagues.
Now you or anyone at your agency can pick up a single, unified view of your customer conversations and reassign or escalate enquiries. Nothing falls between the cracks. Better still, you can easily create an information hub that allows customers to self-serve, freeing up staff for revenue-generating activities.
Get in touch
For more specific demos or for assistance with a quote or signing up to Zendesk, submit your details below and one of our CX Specialists will be in touch with you shortly.
Click play to watch a demo of this in action.
But wait, there’s more
Companies like Domain Group, LJ Hooker, REA Group are leveraging Zendesk to drive success. Read this Industry Paper to understand the many ways your agency, your staff and your suppliers can work smarter:
- Deliver exceptional customer service to landlords, tenants, buyers and sellers
- Enable more effective staff communication and processes
- Identify areas to improve business performance with insightful report and dashboards
What customers say
Connective
“Live chat was a huge step for us... It has been a revelation!”
LJ Hooker
“Zendesk Support features like self-service, forums, and macros were saving us time and Support-generated KPIs kept the team motivated and productive.”
