Celebrate your support agents’ superpowers by looking for ways as a community to notice their gifts and appreciate them. Stickers or badges emerged as a way to recognize Zendesk advocates after a design sprint with IDEO.
The important thing about rituals and recognition is that they’re relevant to those who are being rewarded, but here are a few generalized ‘badges of honor’ to inspire or get you started.
Companies are increasingly striving to measure remote work sustainability, but it’s not an easy feat. Learn best practices for evaluating the environmental impact of employees working from home.
Join us to learn the best practices and proven strategies needed to create a better service experience for both your customers and your team, and better understand how emerging tech like AI can be implemented today to level up your service delivery.
