Zendesk makes running your online business easy with pre-built integrations that provide a smooth customer journey
Integrated apps create a seamless customer journey that keeps shoppers happy and drives sales.
Your Zendesk workspace has integrated applications that give agents everything they need to help customers.
Pre-built integrations are available right out of the box so you don’t have to waste time setting them up.
A hassle-free customer journey
Bring all of your important e-commerce apps together to build a seamless customer experience—from sign-on to delivery.
Use bots to suggest products and answer customer questions
Provide customers and agents with step-by-step order tracking
Give agents a full view of all purchase and order details
Tab details
Tab details
Tab details
Order tracking and returns are effortless with the Narvar integration. You can easily solve the most commonly asked question: Where is my order?
Zendesk’s Narvar integration lets Purple easily connect with their site visitors. “This integration will allow our teams to better engage with our customers by having more visibility into each customer experience”.
Joe Megibow, CEO, Purple
Integrations for Ada and Shopify allowed Shapermint to solve many more “Where is my order?” inquiries, leading to 98% CSAT. “Our agents have more time to connect with customers to solve complex issue”.
Lorissa Ancheta, Customer Care Manager, Shapermint
Shopify and Narvar integrations allowed Spartan Race to solve over 19,000 requests per month. “We’re getting through tickets faster, and customers are happier because we’re able to respond more quickly”.
AJ Varney, Customer Service Director, Spartan Race
Integrate all of your tools so you can do what matters most: keep customers happy
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