We offer leading practices consulting within the Customer Experience domain in addition to Business Unit Service Experience management practices areas such as IT Service Management, Knowledge Management, HR Service Management, Finance Service Management, Procurement Service Management, and Sales and Marketing Service Management, just to name a few.
We implement Zendesk's full suite of products including Zendesk Support, Zendesk Sell, Zendesk Explore, Zendesk Sunshine Platform, and Zendesk Sunshine Conversations. We leverage these products and combine them with our leading practice process consultants to deliver tailored consulting services that align with your unique needs and goals.
Ready to optimize your Zendesk experience? Reach out today, we love to talk about Zendesk and how it can unlock collaboration and alignment between teams and customers for better service experiences
If I could give 10 stars, I would. I highly recommend ImagineX for anyone who is struggling with finding a Zendesk resource. ImagineX provided us with Jamie Noell ( Zendesk Admin ), one of the best person I have ever worked with back in 2019 when we were struggling to get the right candidate for my team. Initially we hired Jamie on 3 months contract and seeing her work and regular follow ups from ImagineX, we extended her for another 3 years :) Support provided & regular followups from ImagineX was fabulous. Highly Recommended. Thanks Shaun Bank & Team.