SEIF - FRANCE (Nantes - Paris )

Nantes, France | 600 projects | 14 certifications
SEIF is a France based company (French office in Nantes, Paris), and working in the Spanish Market (Spain office in Barcelona). We help you with improving your customer experience and implementing the best solutions for your team. With a crew of customer care specialists, we help you to integrate Zendesk, we analyze your process, and we train your team to develop their skills for improving your quality of services.

With over 10 years of expertise in the customer care industry, we help you to build and improve customized customer experiences.

SEIF is based in Nantes, France, and works all over the country to help companies making their customer service team happy! New office coming soon in Barcelona, Spain

We customize every single integration to your needs in order to build together the best customer experience for your clients and for your employees.

We focus on 3 different parts of your customer care strategy :

  • Process: Stream Mapping and Audit
  • Tools: Zendesk Integration (Settings, Channels Customization, etc.)
  • Individuals: Personalized training, Management

SEIF is allowed to implement all Zendesk products, from the Zendesk Suite, all add on such as Advanced AI, Ultimate, QA..)

SEIF helps you to create and maximize your strategy by offering a personalized experience with our 10-year background in the customer care industry.

Accreditations

Badge: Premier Solution PartnerBadge: Premier Implementation Partner
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Services offered
Implementation
Training
Staffing/Outsourcing
Development Services
CX Consultant
Data Migration
Design/Guide Theming
Reseller
System Integrator
Regions
Western Europe
Partner type
Implementation Partner
Solution Provider
Business Service Provider
App Developer
Referral Partner
Theme developer

What people are saying

5.0

(25)
25 reviews
Mickael Rozier
13 days ago

Nous avons eu le plaisir de collaborer avec SEIF pour l'intégration de Zendesk au sein de notre entreprise. Leur équipe a fait preuve d’une expertise remarquable et d’une grande capacité d’adaptation à nos besoins spécifiques. Grâce à leur accompagnement, nous avons optimisé nos processus et amélioré significativement notre expérience client. Nous recommandons vivement SEIF à toute organisation souhaitant tirer le meilleur parti des solutions Zendesk.

Anonymous
over 2 years ago

Comilla

Permanently Deleted User
almost 3 years ago

Une équipe à l'écoute, réactive et efficace, je recommande également vivement !

Lengow
about 3 years ago

Excellente collaboration. L'équipe SEIF s'est montrée très réactive et à l'écoute pour nous apporter une solution répondant parfaitement à nos besoins. Je recommande vivement !

Vincent Roure
over 3 years ago

La méthode de déploiement de SEIF est éprouvée : on rentre progressivement dans le fonctionnement Zendesk afin d'adopter les bonnes pratiques. Ceci permet d'affiner rapidement le paramétrage de façon itérative. Et en cas de difficulté, le consultant SEIF est réactif pour proposer les différentes solutions à disposition.

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