As a 21-year-old full stack development shop and systems integrator, 729 is uniquely placed to solve complex problems. With a deep set of skills and capabilities in the Customer Success space, we can help you make better customer and agent experiences.
If you are a new customer, we can set up Zendesk and your customer support team for success. Our design team creates elegant, well-organized help centers and our certified admins can build efficent workflows. 729 also provides training and documentation for admins and agents.
If you are an existing customer, we can help you optimize your use of Zendesk with automations, chat bots, better self serve and deflection.
As a systems integrator, 729 can connect Zendesk to any other business tool or database. We also build quality apps that let you customize how you want to use Zendesk. We are a Premier Implementation Partner with Zendesk.
Whatever you are trying to do with Zendesk, 729 can help!
Use this link to trial Zendesk with 729's help: https://www.zendesk.com/register/?rv_member=a4X80000000PVdzEAG#step-1
729 helped us rebuild our Zendesk from the ground up with a focus on getting back to basics and aligning with best practices. They were easily accessible and always available to answer questions! We overall had a great experience and would work with them again.
aamiinjimcaale6@gmail.com
729 allowed us the flexibility to self-implement, but were with us every step of the way. They answered questions, brainstormed, provided solutions and best practices for anything we needed. They are personable, caring, and reliable. I would recommend working with them, and feel confident everyone would feel the same value we did.
Customer: Zift Solutions (no relation) Project: Historical ticket migration from HappyFox to Zendesk Workload: ~10K tickets migrated with lots of ticket detail Kick-off Meeting: 11/21/2017 Final Meeting: 2/20/2018 Project Hours: ~160 Our Project Manager was Dave Woodrick and we had a DEV member or two doing the heavy lifting as Dave translated our needs into action items for the 729 project team. They invited us to a custom Slack channel so that comms were open and available. I really enjoyed the entire process with this team and you could tell that they were prepared to find answers to our migration challenges. Thanks 729 Solutions!
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