Zendesk community
You are in the right place
Welcome to the Zendesk community. It is a space where you can connect and engage with other users. Come together and learn from your peers, grow your network and improve the way you use Zendesk.
Join usNetwork
Meet and interact with other CX professionals from all over the world and build your circle of support.
Learn
Understand the ins and outs of Zendesk and transform into the next CX buff.
Engage
Join a conversation in our community forums, leave us feedback and get unlimited access to best practice.
ZENDESK USER GROUPS
Connect, learn, share
Level up your skillset. Network with other passionate Zendesk power users. Join events led by users, for users. And maybe make a friend, or two, along the way.
Join us or find out howTraining and certifications
Take a crash course
Get better at how you use Zendesk. Whether you are an agent, admin or developer, there is a training course waiting for you. When the time comes, show us what you know and get Zendesk certified.
Go to training and certifications
Product help
Leverage our expertise
Help yourself to our robust library of help centre articles. Whether you are looking for advice, troubleshooting tips, or answers to your product questions, our team puts everything you need within reach.
Check out our knowledge base
Zendesk Luminaries Program
Shine a light on your experience
The Luminaries program lets you engage in a variety of ways: speaking at a Zendesk event, using your knowledge to help others, conference opportunities, and much more. Let us recognise and reward you.
Discover more about Luminaries
“The community is one of the first places I go to find shared experiences. It is rare that I am the first person to run into any given situation. Sometimes that is just consideration on feedback posts, but more often, it is a solution that I did not think to consider. I find the user-created guides help me tremendously. The mods are supportive of each others’ work and are often the first to share their experiences on the forums, which makes them an invaluable resource when I need help.”
Chris Bulin
Support Services Enablement Manager at Ithaka
Learn more about Chris
Additional resources
More goodies for your enjoyment
Updates
Do not miss out on our product announcements and weekly community digest newsletter.
Go to our updatesStartups
Get started on the right foot and join our startups community. Get expert guidance, learn best practice and more.
Go to startupsDevelopers
Our knowledge is your power. Browse through our library of developer documentation and build in smarter ways.
Go to developer documentation