Sunshine Conversations Platform
Build Advanced Conversational Experiences
Sunshine Conversations allows you to create engaging conversational experiences at every stage of the customer lifecycle.
Customer Acquisition
Convert more customers
Getting new customers is hard for any business. Sunshine Conversations makes it easy to attract, engage and convert prospects with custom solutions.
Increase conversion rate
Proactively engage prospects by creating personalised recommendations at the time they need it most.
Decrease cost per lead
Use automation to move them lower in the sales funnel before engaging your sales team.
Accelerate sales funnel
Send proactive reminders, incentives or educational info to entice customers and boost sales.
Conversational Commerce
Maximise profit
Enrich customer experience with perfect agent handoff, proactive engagement and assisted buyer experiences to drive more revenue for your business.
Give personalised recommendations
Integrate customer data, empowering agents with the information they need to provide personalised sales
Lower customer acquisition cost
Embed payments in messaging conversations to streamline the buying process for customers
Improve customer satisfaction
Provide assisted buying experience to your customers that allows them to search, buy and get help when needed
Elevated Support
Increase customer lifetime value
Service customers how they want, on channels they love and reach resolutions faster.
Service at length
Create automated tiered support, so that your most valued customers get the service they deserve.
Enhance customer experience
Offer in-app support on critical issues, like credit card transactions and password reset.
Free up agents’ time
Improve resolution through bots and automation, and give agents time to focus on things that matter.
For developers
Check out our documentation for the nitty-gritty details.
You are in good company
