Customer stories
“We’re seeing improvements in agent performance, and end users are seeing a quick turnaround time. They submit a ticket, and within the hour, their issue is resolved.”
Justin Birdsong
Associate Director of Enterprise Database Systems, ACLU
“Our colleagues are at the heart of the customer experience. They deliver value to our customers, so it’s key that we enable them to do the best job they can, as efficiently as possible.”
Adam Bruce
Head of Product – Service Desk, Help and Automation, Tesco
“When you put Zendesk automations into practice and utilize them in real-time, it is game-changing. That’s how we move mountains.”
Zachary Seay-Klatt
Systems Administrator, Workrise
“We’re seeing improvements in agent performance, and end users are seeing a quick turnaround time. They submit a ticket, and within the hour, their issue is resolved.”
Justin Birdsong
Associate Director of Enterprise Database Systems, ACLU
“Our colleagues are at the heart of the customer experience. They deliver value to our customers, so it’s key that we enable them to do the best job they can, as efficiently as possible.”
Adam Bruce
Head of Product – Service Desk, Help and Automation, Tesco
“When you put Zendesk automations into practice and utilize them in real-time, it is game-changing. That’s how we move mountains.”
Zachary Seay-Klatt
Systems Administrator, Workrise
“We’re seeing improvements in agent performance, and end users are seeing a quick turnaround time. They submit a ticket, and within the hour, their issue is resolved.”
Justin Birdsong
Associate Director of Enterprise Database Systems, ACLU
