Champions of Customer Service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
#1 in Digital Customer Service use case by
The best customer experiences are built with Zendesk
Regardless of your company size or stage in the customer experience journey - Zendesk has a solution for you.
What is Zendesk
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and is trusted by over 150,000 businesses.
Our software is powerful and flexible, with an omnichannel solution that puts email, chat, social, and voice in the same place, so your business can focus on the conversation and deliver personalised experience to your customers.
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Provide support across channels
Solve customer support tickets via web, email, phone, SMS, and social media— all in one place.
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Save time and lower costs
Quick and easy setup allows you to grow effectively over time.
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Enhance productivity
Use workflows, automation, and AI to route your tickets to the right agent.
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Boost customer satisfaction
Assist customers with online tickets by using better intel and less manual work.
Where good conversations become great experiences
To make customers happy, you need conversational experiences—connected communication across any channel.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
Win prospects over
Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.