Meet your network of agents
A fully connected system of AI and human agents, built to drive real resolutions. From AI agents that resolve customer issues instantly to copilot that assists human agents – this network ensures every issue is resolved.
Omnichannel resolutions including Voice
Voice is a critical channel and Zendesk voice solutions ensure resolutions happen seamlessly, no matter the size or complexity of your contact centre. With sophisticated call routing, intelligent IVR and automation, and AI throughout the call journey, every conversation gets resolved faster and better.
Resolutions for your workforce
Deliver seamless AI-powered service across every department with an easy-to-use solution designed to drive resolutions. Instantly resolve common requests, automate workflows and keep every employee productive.