We were looking for a solution to migrate tickets from one system to our Zendesk, without having to develop it ourselves. We chose this app, after a detailed review of migration apps, and I'm glad we did. The transparency in cost, the ease of the interface, and also the presence of support at every step of the process is a huge indicator to why they have 100+ reviews and 5 stars. Thank you team, and well done.
We moved from Autotask to Zendesk. This Help Desk Migration tool made it very simple and easy to do, and i would reccomend it to everyone that needs a Help Desk Migration tool.
We had to move from a zendesk instance to another one. The ability to use that tool, to test at will on the demo helped so much to deal with the stress. On top of that, the support is proactive and reached out to help on some issues, proposing solutions that actually worked. Thanks.
We're a global NGO and used the app to migrate 10k+ Trengo tickets. It's an easy-to-use tool backed by a thoughtful and responsive support team — I would have no hesitation about recommending it to others.
We used this service to migrate 63k tickets from Freshdesk to Zendesk. The process was very easy, from the demo to the support we needed, everything was very efficient and fast. We didn't have any problems. We are very happy and recommend the Help Desk Migration service.
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