Overcome enterprise challenges

We’ve created a customized resource page for you to explore how to support such a large department and take a deeper dive into the features of Support Enterprise.

You have a large team to manage. With skills-based routing, you can get the right requests to the right agents that knows how to best solve them

Manage multiple help centers–each with a unique destination, content, and branded design–from a single Zendesk Support account

With the Collaboration add-on, you can give others in your organization limited access to Zendesk Support so they can help provide input. You can also let agents easily start side conversations with both internal and external teams and keep all those interactions within Support – all without having to leave the ticket.

Learn why Zendesk customers have added additional teams to their instance of Zendesk Support, and what their customers and support teams have gained as a result