6 ways for small and mid-sized retailers to improve customer experience

The pandemic rocked the retail world, and customer expectations are on the rise. It’s no surprise that small retailers are turning to technology to help them navigate the changing customer experience landscape. The key is finding a solution, such as Zendesk for small retailers, that makes things quicker and easier, both for customers and for employees.

In this ebook, you’ll learn how small and mid-sized retailers are improving customer experience. We’ll share data-driven insights for creating personalized CX, leveraging data to support business goals, listening to customers to build loyalty, and more.