With Schedules in Zendesk Support you can build workflows and analysis around the hours of your customer service operation. This short video shows two examples of how Schedules can improve your customer experience and team reporting.
Learn more about Schedules in Zendesk Support.
(Zendesk partner guest article originally published on Capgemini Insights) Capgemini’s Intelligent Customer Interactions solution leverages Zendesk…
A customer service audit is one of the best tools in your toolbox to ensure you offer high-quality support.
Customer success playbooks help align your team goals with your customers’ to drive better results and retention. Enhance your customer experience with our free success playbook templates.
Introducing the Zendesk Voice API for seamless customer support.
