Employees are customers too

Employees are customers too

Customer expectations around service have evolved—and employees now expect the same standard at their own workplace. Zendesk is already great at delivering the best customer experiences—and it’s just as great for creating those same experiences for your internal teams. With Zendesk, internal teams can create consumer-like experiences for their employees that are easy, reliable, and more productive. Because when companies work hard for their employees, their employees work harder for them in return.

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Companies with great employee experience

Help employees help themselves

Give your employees the tools and resources they need to be happier and more productive at work. From a self-service knowledge base to omnichannel support, Zendesk is the perfect hub for your employees—giving them the answers to whatever they need, when they need it.

Help employees self-serve

All of your tools in one place

Spare your help desk team the pain of hunting for employee and business information. With Zendesk, your IT helpdesk can access apps, systems, and integrations from change management, asset management, team collaboration and more—all from one central place.

Explore the apps marketplace

Join these companies that already provide great experiences for their employees

Smooth sailing

See why 10 teams at Homebridge are using Zendesk to improve support for employees

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A simple solution at scale

Discover how Tesco uses Zendesk to support over 460,000 global employees

View case study

Scale at ease

Learn how Rea Group uses Zendesk to scale support across 10 countries

View case study

Launching a help center for People Services was a high business priority. We needed to deliver something within a short timeframe and needed to engage Zendesk Professional Services to enable us to deliver that whilst developing other systems.

Adam Bruce

Lead Product Manager, Service Desk Team

200,000+ teams trust our product