We have been working with Miuros for a couple of years now and over time have received great support. They really try to offer more personalized settings and make sure you know how to use them correctly. By using Miuros Insights we were able to work efficiently and make progress on our KPI goals. Super happy with our team work! - Swapfiets
We’ve been working with Miuros for over a year now and it has helped us improve our Customer Service by enabling us to track our KPIs on a daily basis and our agents’ performances in an easy and effective way. We can only recommend it! Thank you to the Miuros team and a special shoutout to Jean-Sebastian who is always there when an issue needs to be addressed.
I've been working with Miuros for over a year and I can highly recommend it. It helps our startup a lot to track and improve the performance of our customer care agents. The support is great and you always get quick feedback on support requests.
Miuros Insights has become part of my daily tool in viewing an assortment of data related to my team's activity. The best part is that it is such an easy interface to use that I find myself sometimes using it more than Zendesk Explore. A highly recommended addition in helping you to manage team performance. And the Miuros team is quick to assist with any questions or recommendations.
Miuros is our weekly tool to review the week's performance, and has been for over 3 years. It is an important and necessary tool to improve our Customer Service KPI's and helps us to do so. Communication and help from Miuros is always there when needed! Great stuff :)
Displaying 5 of 14 ratings
More ratings