Apps install directly into your account
Simplest and fastest set up, configuration and implementation ever. Assembled is a highly recommended WFM tool and can be used/managed by employees without WFM experience as it's extremely straightforward and self explanatory. Accurate, sophisticated simple and to the point! The app in Zendesk is exactly what agents need to review their schedules with one click and without the need to open it in a browser!
Assembled is extremely user friendly - very easy to navigate and makes changing a schedule an easy- breezy task. The extension for support agents to see their schedule within Zendesk has been a game changer and ensures everyone is up to date & nothing is missed! Assembled is super reliable and I would highly recommend! Really excited for what else is to come!
Assembled has provided us an easier and faster way to create and publish a schedule. Managers can easily assess whether coverage is needed when someone is out unexpectedly, and agents have a clear view of their daily schedule and who will be working with them. Assembled integrates with Google calendar, has a slack integration, and now an extension for agents to easily view their schedule within Zendesk! Exciting stuff, really strong tool :)
Assembled is a joy to use: easy to understand yet powerful. The Assembled App for Zendesk has helped us to stay on track by making individual and team schedules directly visible within the ticket sidebar and top bar. We have everything: ticket work and shift planning in one place and there is no need to be going back and forward within several apps. It works very well, haven't found any bug or weird behaviour. Congrats team for this really great integration.
Assembled lets us keep our team aligned without any clunky spreadsheets or annoying workflows. Specifically, the Zendesk app lets us keep everything in one place that's super easy to access. Ultimately this makes everything easier for the team and has saved us tons of time when it comes to making sure we have the right coverage in the right places!
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