Time Tracking

Time tracking is an essential need for some help desks. If ticket processing involves actual tasks and work orders carried out, or if customer support contracts are billed on time and material basis.

You can perform time tracking on ticket-level in Zendesk and submit your data directly to time tracking service Harvest. Harvest serves the time tracking and billing needs of thousands of customers from around the world, from freelancers to Fortune 500 companies.

Read the easy three-step guide on how to integrate Harvest into Zendesk.