Unify your team, tools, channels, and AI in one platform for faster, smarter customer support.
Build loyalty and focus on growth
With AI agents resolving 80%+ of tickets autonomously, your team is free to focus on growth and innovation.
Protect your business at scale
Launch in hours with an AI platform that works out of the box, needs no developer, and scales seamlessly.
Plan confidently with clear insights
Turn tickets into product insights—predict churn, find gaps, and prove ROI to investors with out-of-the-box analytics.
See how Zendesk helps startups take off
1
Minute WhatsApp SLA
$20M
Acquired by Nestle
“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”
Gib Lopez
Co-Founder & COO, PayJoy
91%
One-touch tickets
S19
YCombinator
“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments, and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”
Lydia Freeman
Head of Student Success, Microverse
50%
Tickets deflected
$1.4B
Total funds raised
“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, ‘Where is the data?’ So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”
Gabrielle McCobin
Sr. Manager of Customer Advocacy, Impossible Foods
1
Minute WhatsApp SLA
$20M
Acquired by Nestle
“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”
Gib Lopez
Co-Founder & COO, PayJoy
91%
One-touch tickets
S19
YCombinator
“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments, and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”
Lydia Freeman
Head of Student Success, Microverse
50%
Tickets deflected
$1.4B
Total funds raised
“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, ‘Where is the data?’ So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”
Gabrielle McCobin
Sr. Manager of Customer Advocacy, Impossible Foods
1
Minute WhatsApp SLA
$20M
Acquired by Nestle
“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”
Gib Lopez
Co-Founder & COO, PayJoy
Frequently asked questions
Zendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this programme shall be governed by Zendesk's Master Subscription Agreement and other applicable policies located on our website.
Program requirements are as follows:
Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
Must have fewer than 50 employees
Must have raised up to Series A in venture funding
Once you’ve successfully applied, Zendesk will reach out via email updating you on the status of your application and details needed to get started.
If you do not qualify for the Zendesk for Startups program, please feel free to create a trial and access our flexible pricing options located here.
Ensure that your billing cycle is set to "monthly" when using your Zendesk for Startups promo code.
If you are part of an accelerator or VC, then you may qualify for some additional benefits by applying through the link they provide. Please contact your Accelerator or VC to see if they are a Zendesk partner. If not, they can apply to our partner program here.
